We are committed to protecting your privacy.

This privacy policy explains what information we collect about users of our web sites and describes how we use it.

Registration
If you join the NOVESA Club or order any products or services from our online stores, we will collect your name and address, your email address and your payment card details.

Your use of the site
We will record which products and services you are interested in and monitor traffic patterns and site use. Please tell us immediately if any of your personal details (name, address, etc.) changes, so that we can ensure our records are up to date.

We will use the information to identify customers in order to process orders or administer services to enable us to provide you with a better service. We may also contact you with information relating to your order or products and events that may interest you. We may monitor your use of our website in order to identify customer preferences and track the volume and patterns of web traffic. We may share personal data relating your use of our web site to companies within the NOVESA group.

We may from time to time use your information to notify you about changes to the functionality of our web site. We may send you offers or information including in relation to products or services offered by ourselves and by other NOVESA group companies which we think you may be interested in. We may contact you by post, fax, email or telephone. If at any time you decide you no longer want to be contacted by us or to receive offers and information from NOVESA, please send an email to unsubscribe@novesa.com and we will remove you from our mailing list.

We will not sell, trade or rent your information about you to others for money. We may pass the information to other companies in the NOVESA group who may use your information to market their products or services. If you do not wish to receive marketing material, please opt out by mailing us at optout@ca.novesa.com.

As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also, in the unlikely event that NOVESA group companies or their assets are acquired, this information will of course be one of the transferred assets. Please note that information about you will not be transferred outside the NOVESA Group except where required by law.

Your Access rights

You have a right to access the personal data that we hold about you. To obtain a copy of the personal information, please contact us at personal@ca.novesa.com.  We follow strict security procedures and take appropriate measures to ensure that the information about you is not disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

Terms and Conditions

Our web sites provide general information about the NOVESA group, its holding companies, subsidiaries and affiliates (“NOVESA”) and the products and services they offer. The information contained on the web sites has been prepared solely to provide information about NOVESA and its products and services. While NOVESA takes reasonable care to provide information which is accurate and up to date on the sites, it does not undertake to update or correct such information and reserves the right to change, add or remove any information without prior notice. NOVESA makes no representation or warranty, either express or implied, as to the accuracy or completeness of any information included on the sites and does not accept any liability for any loss, howsoever caused, from the use of, or reliance upon, the sites or information contained therein.

NOVESA® is a registered trademark in the United Kingdom and European Union and has right of use privileges in other countries. The copyright and other intellectual property rights in the materials contained in the web sites belong to NOVESA. Use without authorisation is not permitted.

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